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Additional Support
How do I contact you?

Business Office Hours are 9-5 CST Mon-Fri excluding major U.S Holidays

Contact Options

Live Chat: Available most daytime hours.


For general questions:
For product or existing order inquiries:
Sales Inquiries (International, bulk order quotes, etc):
[Emails are monitored during the business hours above and often later.
Response times are typically within 2 hours even after hours.]

Customer Service Phone
: 855-535-5468 Fax
: 302-338-6514

We have live staff available to answer calls. If you reach voice mail, we are on the line with another customer and we will return the call as soon as possible during the business hours listed above. When leaving a message, please provide as much information as possible about your order or the product you are calling about.

Standard Mail:

Casting Keepsakes
PO Box 542
Ironton, MN 56455
(United States)

Download Mail-in Order Form Here:
Order Form PDF